I asked Creativebug, LLC to refund an unwanted yearly membership that I canceled the very day I signed up and my account was charged. Creativebug, LLC has ignored my request for a month now. I have only received auto responses that said they would email me back within a day or two. I wish I had looked at online reviews before making an account. This has happened to many users. I have never seen anything like it on this large of a scale. Do NOT give Creativebug, LLC your payment information!!!